PRIVACY POLICY

At HOBBY, we value and respect your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website www.hobbyofficial.com and other platforms operated by us. By using our services, you agree to the terms outlined in this policy.

 

1. INFORMATION WE COLLECT

We may collect different types of personal information to provide a smooth shopping experience and enhance our services. The information we collect includes:

A. Personal Information
  • Name, Address, Email, and Phone Number: Required when creating an account or placing an order.
  • Transaction Details: Information about your purchases, payment methods, and order history.
  • Communication Records: Any emails, phone calls, or chats you have with our customer support team.
  • Survey Responses: If you participate in our surveys, we may collect your feedback.

B. Website Usage Information
  • Browsing Behavior: Pages visited, time spent on the website, and products viewed.
  • Device Information: Your IP address, browser type, operating system, and geographic location (city/country).
  • Cookies and Tracking Technologies: Used to improve user experience and offer personalized recommendations.

 

2. HOW WE USE YOUR DATA

We use your personal information for the following purposes:

  • Order Processing: To process your purchases, payments, and refunds.
  • Customer Support: To assist you with inquiries, complaints, or service requests.
  • Personalized Shopping Experience: To recommend products based on your preferences.
  • Marketing Communications: To send promotional offers and updates (optional; you can unsubscribe anytime).
  • Website Optimization: To analyze traffic and improve our website’s performance.
  • Security and Fraud Prevention: To ensure safe transactions and prevent unauthorized access.

 

3. HOW WE PROTECT YOUR DATA

At HOBBY, we implement strict security measures to safeguard your personal information:

  • SSL Encryption: Our website uses Secure Socket Layer (SSL) encryption to protect your data.
  • Secure Payment Processing: We do not store payment details; transactions are securely handled by trusted payment providers.
  • Restricted Access: Only authorized personnel have access to your personal data.

 

4. WHO WE SHARE YOUR DATA WITH

We do not sell or rent your personal information. However, we may share your data with:

  • Service Providers: Third-party companies that help us with shipping, payment processing, website hosting, and customer support.
  • Legal Authorities: If required by law or for fraud prevention purposes.

 

5. YOUR RIGHTS REGARDING YOUR DATA

As a valued customer, you have the right to:

  • Access Your Data: Request a copy of the personal information we hold about you.
  • Update or Correct Your Data: If your information is incorrect, you can request corrections.
  • Delete Your Data: You may request the removal of your personal information from our records.
  • Opt-Out of Marketing Communications: Unsubscribe from promotional emails at any time.


If you wish to exercise any of these rights, please contact us at contact@hobbyofficial.com.

 

6. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect legal or business changes. Any modifications will be posted on our website, and continued use of our services will indicate your acceptance of the revised policy.

 

7. CONTACT US

If you have any questions or concerns regarding our Privacy Policy, please feel free to reach out:

📧 Email: contact@hobbyofficial.com
🌐 Website: www.hobbyofficial.com

Your trust is important to us, and we are committed to protecting your privacy while providing the best shopping experience.